CHROMA SALON FAQs
Good questions.
Clear answers.
From choosing a haircut to planning your next color appointment, a little clarity goes a long way. Find answers before your visit to Chroma in Seattle, Edmonds, or Lynnwood.
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Start with what you’d like to change: your cut, color, brightness, or finish. Our salon menu explains what each service is best for, what’s included, and what to know before booking.
If you’re still unsure, contact your preferred Chroma location. Our team can help you choose an appointment or arrange a consultation with a stylist. For a big color change or an uncertain hair history, a consultation is a useful first step.
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Yes. If you want the ends of your hair trimmed, book a Haircut. Removing a small amount still involves consultation, sectioning, careful cutting, and finishing the shape. Our Haircut service includes a shampoo, condition, blow-dry, and flat- or round-brush finish.
If you only need a fringe or bang trim, contact your salon for guidance. Bang trims are not available to book online. Explore haircut services.
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Arrive with your hair as you normally wear it, ideally clean, dry, and free of heavy product buildup. If you use temporary root spray or spray-on color, wash it out thoroughly before a color appointment.
Bring inspiration photos and be ready to share your hair history, styling routine, and goals. Tell your stylist about previous color, lightening, or chemical treatments. If your stylist has given you specific preparation instructions, follow those.
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Balayage uses painted lightness to create dimension and a softer, blended grow-out. Foil highlights isolate selected sections of hair for targeted brightness and coverage. Your stylist may combine techniques depending on your starting color and desired result.
Face-frame, partial, and full highlights differ in placement, coverage, and product usage. The right choice depends on how much brightness you want and where you want to see it. Explore highlights and balayage, or contact your salon for help choosing.
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A toner or gloss can refresh your color, adjust tone, soften unwanted warmth, or add shine. A gloss can be clear or tinted, so the terms often overlap. Your stylist chooses the formula for the result you want.
At Chroma, Toner / Gloss is an add-on service. It must accompany another service that includes a wash and blow-dry. View color maintenance services.
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Toner is priced separately from our highlight and balayage services. The menu shows both the lightening service price and a combined “with toner” estimate, so you can plan for the total.
Toner is often recommended to refine the finished shade or neutralize unwanted warmth. Your stylist will discuss whether it’s needed for your hair and goals. Toner / Gloss can also be added to a haircut or wash and blow-dry between color appointments.
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Check “What’s included” on your chosen service in the salon menu. If a wash and blow-dry is included, you do not need to book another one. Our Haircut includes a flat- or round-brush finish. The Youth Haircut does not include a shampoo or finished style.
For curling-iron or flat-iron work beyond the standard blow-dry finish, add Thermal Tool Styling so we can reserve enough time. Thermal Tool Styling is an add-on and requires another service with a wash and blow-dry.
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Stylist levels reflect education, technical ability, experience, tenure, and demand. Every Chroma stylist participates in continuing education, and our team can help you find someone whose approach and specialties suit your hair.
Service prices vary by stylist level. Visit Our Team to explore stylist bios by location, then use the salon menu to see your stylist’s pricing.
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A Haircut is for detailed scissor work, including longer hair, bobs, layers, pixies, and customized shapes. Short hair can still require a Haircut when the work involves detailed shaping and finishing.
A Clipper Cut is for short, close shapes created primarily with clippers and finished with careful detailing. Choose based on the technique and result you want. If you’re unsure, contact your salon or review our haircut descriptions.
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Our salon menu lists current prices for each service and stylist level. It also explains what’s included, which services are add-ons, and the combined price of highlights or balayage with toner.
Your starting color, hair history, length, density, and goals help shape your appointment. Your stylist will discuss any additional time, product, or corrective work before beginning. For a customized color plan, contact your salon about a consultation.
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No. Grey Blending, Toner / Gloss, Botanical Repair™ Treatment, Scalp Solutions Renewal, and Thermal Tool Styling are add-on services. Each must accompany another service that includes a wash and blow-dry.
A Wash + Blow-Dry can be booked on its own and can serve as the main service for an add-on. Choose your main service first, then add the extra care or finish you want. Contact your salon if you need help arranging the appointment.
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Chroma has two Seattle salons, in Wallingford and Queen Anne, plus salons in Edmonds and Lynnwood.
Each location page has its address, phone number, hours, and stylist team. Choose the salon that works for you and confirm your location when booking.
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You can cancel or modify your appointment online, email your salon, or call the location directly. You may reschedule or cancel up to 24 hours in advance.
Changes within 24 hours result in a 50% charge of the scheduled service price. Missed appointments are charged 100%. A credit or debit card is required to secure your reservation. Read our salon policies before booking.
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Yes. Chroma is an Aveda-exclusive salon with locations in Wallingford, Queen Anne, Edmonds, and Lynnwood. We offer haircuts, Aveda hair color, highlights, balayage, blow-drys, and treatment add-ons.
Your stylist can recommend care for your hair’s needs and routine. Explore our services or shop hair care.